Refunds Policy

Hopefully you’ll never need this page, but we’re prepared anyway. Touch wood. Everything should be perfect, but here’s our backup.

REFUNDS POLICY

Refunds are issued only for the specific products approved after review. For orders with multiple items, refunds apply only to the affected products and not the entire order value.

  • Product price and applicable taxes are refundable.
  • Shipping or logistics charges are refunded only when the entire order is impacted (such as non-delivery or complete order issues).
  • Refunds cannot be processed if the issue does not meet the conditions mentioned above or arises due to customer negligence.
  • In cases of delayed or non-delivery, refunds can be processed only after the courier partner marks the order as undelivered in their system.

All refunds are made to the original payment method. Please allow 2–5 working days (Monday to Friday) after approval for the amount to reflect. You will be notified via email or WhatsApp once the refund is initiated.

Refunds in event of exceptional circumstances beyond the Company’s control

In the event of unforeseen or exceptional circumstances beyond the Company’s control, including but not limited to natural events, logistical disruptions, or regulatory restrictions, deliveries may be delayed. Customers are requested to allow reasonable time for such situations to be resolved. Decisions regarding returns or refunds, if applicable, will be considered only after the situation stabilizes.

Thank you for your understanding and for choosing freshly milled food made with care. We are always here to help if you need us. 🙏

Contact Us

If you have any questions or concerns about our return and refund policy or other issue, please contact us at care@chakkipeesing.com  or WhatsApp us +91 93199 78800